Privacy Policy

Last Updated: 2nd November 2026

Eucalyptium (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at eucalyptium.au or contact us through our website forms.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form
  • Request a quote or consultation
  • Contact us by email or phone
  • Subscribe to updates or communications

The information we collect may include:

  • Name
  • Email address
  • Phone number
  • Property or project details
  • Any information you choose to provide in your message

We may also automatically collect limited technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support
  • Provide quotes or service information
  • Communicate regarding your project or request
  • Improve our website and services
  • Maintain website security and functionality
  • Comply with legal obligations

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate our website or business, such as:

  • Website hosting providers
  • Email service providers
  • Analytics providers
  • CRM or customer management tools

These third parties are only given access to information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

These technologies may collect information about how visitors use the site. You can adjust your browser settings to refuse cookies if you prefer.

We may use third-party analytics services such as Google Analytics to help us understand website usage.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorised access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of certain communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Eucalyptium
eucalyptium@eternitytrees.au

Acknowledgement of Country

Eternity Trees founders respectfully acknowledge all First Nations peoples as the Traditional Owners and custodians of the lands and waters across Australia.

We pay our deepest respects to the Biripi (Birpai) people, the Traditional Owners and custodians of the Taree region where we live, work, create and learn, and to the Gathang-language speaking community. We honour their enduring connection to Country — land, waters and skies — and recognise their continuing cultural, spiritual and ecological stewardship.

We pay our respects to Elders past and present, whose knowledge, wisdom, experiences and stories continue to guide and strengthen future generations.

We recognise that First Nations peoples have cared for this Country for tens of thousands of years, walking gently and in deep relationship with all living things. This kinship — with earth, waters, sky, plants and animals — continues to sustain and teach us all.

We offer our gratitude and our ongoing commitment to be listening, to be learning, and to be walking with care, respectfully together.

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